You've been asked to "sort some training".

Maybe a team isn't performing as expected.

Maybe there's been a complaint, or someone's said, "We need refresher training."

So you look for solutions, a great-looking e-learning course, a brilliant workshop, maybe a new system.

But then… it doesn't land.

Engagement is low, feedback is mixed, and you're left wondering:

Was training even the right answer?

Why This Course Exists

Know Your Learners helps you replace assumptions with evidence, so every learning decision is grounded in real need, not guesswork.

Training isn't cheap. Neither is wasted time, frustrated staff, or the cost of getting it wrong.

This course gives you the skills, tools and templates to dig beneath the surface and identify exactly what your learners need to know and do, before you spend another pound on solutions that might miss the mark.

What's Inside

This isn't just a course and worksheets, it's your "learning discovery kit".

Inside, you'll find:

🔧 Structured research templates: Capture what your learners know, what's missing, and what matters most to them.
🔧 Interview and survey guides: Ask the right questions and gather meaningful insights.
🔧 A visual framework: Map findings and spot patterns that influence performance.
🔧 A data analytics tool: Present evidence clearly to decision-makers or include in funding or budget requests.
🔧 Next-step decision process: Identify whether the answer is training, process change, or system improvement.

All guided step by step, designed to save you time and make your decisions evidence-based.

The Payoff

By completing the course, you'll:

✓ Gain the skills to identify exactly what learners need to know and do.

✓ Build robust evidence to back your decisions and secure buy-in.

✓ Present clear, data-led recommendations to stakeholders.

✓ Save budget by identifying what truly drives improvement.

✓ Ensure any training is relevant, inclusive and designed for real impact.

You'll leave with a tangible pack of research and insight that can transform your next learning project from "we think" to "we know."

Why it Matters

We're working in a multi-generational world, from Boomers to Alphas and everyone in between, each with different motivations, digital confidence, and learning preferences.

Designing learning without understanding that mix is like guessing a recipe and hoping it tastes good.

But when you do the homework - when you really know your learners, you create experiences that engage, include, and deliver lasting results.

That's what this course helps you do.

Who it's For

• Managers and team leads asked to deliver or commission training but unsure what's truly needed.

• Business owners and partners who can't afford poor ROI or training that misses the mark.

• L&D and HR professionals who need evidence for decisions, funding, or stakeholder approval.

Meet Jane

Founder, Jessanol Ltd

I'm a learning experience designer with a knack for turning complex business challenges into innovative learning solutions. For over 20 years, I've blended technology, learning, and creativity to transform how people approach their work.

Most of my journey has been in corporate training, from compliance to applications and process development. It's not glamorous, yet that's where the magic lies. Bringing creativity to content that could otherwise be dry or mundane.

My focus? Efficiency and effectiveness. Time is precious, and no one should lose hours on irrelevant information or overly complex training.

Today, I work directly with small and medium-sized businesses, helping them tackle their most pressing challenges through fractional services, including bespoke learning experiences. I keep costs down while delivering high-level, tailored solutions.

This course arose from working with clients who wanted to create training but weren't clear on what it needed to look or feel like. They had 'stuff' but not clarity on gaps, or learners needs. This course, and all of the tools that go with it, gives businesses the change to get that clarity and make informed decisions. Sometimes, training isn't the solution at all and now you'll know before you start.

In a world full of data, where data is everything, do you have the right data to make an informed decision?

Ready to do the smart work before the hard work?

This one-hour self-paced course, packed full of downloads and tools is FREE FOR BETA TESTERS, giving you instant access to every template, guide, and framework.

Save your time, effort and uncertainty, with a kick-start to getting it done.

Because once you know your learners, everything else falls into place.

👉 Get your access now and start turning assumptions into evidence.

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